Categories:

SHIPPING


Our shipping process is simple.

The costumer will just have to keeo in mind some facts:

ENAMORATA greets the order only upon receipt of same. In cases of payment by bank transfer only receive the request for the order after approved payment. 
The order takes around 24h-48h being sent to the address indicated. In the case of promotions or collection of transition preparation time may be 7 days. 
The order is sent by a carrier that guarantees ENAMORATA the best conditions for delivery to the customer.

The status of your order and its tracking number will be sent via email and can access this information in your customer account. 

Deliveries

COUNTRIES

SHIPPING COST

DELIVERY TIME
 (after payment confirmation)

Portugal

Free

 for orders equal to or over than 48€
 (6 € to values below)

 1 working day

Madeira

Free

 for orders equal to or over than 48€
 (12 € to values below)

Within 7 working days

Azores

Free

 for orders equal to or over than 48€
 (12 € to values below)

Within 15 working days

 


 

Austria

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Belgium

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Czech Republic

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Denmark

Free

 for orders equal to or over than 130€
 (33 € to values below)

3 to 7 working days

Estonia

Free

 for orders equal to or over than 130€
 (33 € to values below)

 

3 to 7 working days

Finland

Free

 for orders equal to or over than 130€
 (33 € to values below)

3 to 7 working days

France

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Germany

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Greece

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Hungary

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Ireland, Republic of

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Italy

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Lithuania

Free

 for orders equal to or over than 130€
 (33 € to values below)

3 to 7 working days

Luxembourg

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Netherlands

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Norway

Free

 for orders equal to or over than 130€
 (33 € to values below)

3 to 7 working days

Poland

Free

 for orders equal to or over than 130€
 (33 € to values below)

3 to 7 working days

Slovakia

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Slovenia

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

Spain *

Free

 for orders equal to or over than 48€
 (6 € to values below)

3 to 7 working days

Sweden

Free

 for orders equal to or over than 130€
 (33 € to values below)

3 to 7 working days

Switzerland

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

United Kingdom

Free

 for orders equal to or over than 120€
 (29 € to values below)

3 to 7 working days

OTHER COUNTRIES

SHIPPING COST

DELIVERY TIME
 (after payment confirmation)

Zone 2 **

Free

 for orders equal to or over than 170€
 (42 € to values below)

Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt

 

Within 7 working days

Zone 3***

Free

 for orders equal to or over than 220€
 (54 € to values below)

Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt 

Within 7 working days

Zone 4 ****

Free

 for orders equal to or over than 300€
 (71 € to values below)

Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt 

Within 7 working days

 

 

* Spain, except:

Balearic Islands

Free

 for orders equal to or over than 70€
 (17 € to values below)

Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt 

3 to 7 working days

 

Canary Islands

Free

 for orders equal to or over than 170€
 (44 € to values below)

Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt 

3 to 7 working days

 

** Zone 2

 Albania, Andorra, Angola, Armenia, Bosnia and Herzegovina, Belarus, Bulgaria, Cape Verde, Cyprus, Croatia, Faroe Islands, Georgia, Gibraltar, Greenland, Guinea-Bissau, Iceland, Kosovo, Latvia, Liechtenstein, Macedonia, Malta, Montenegro, Moldova, Monaco, Mozambique, Romania, Russian Federation, S. Tome and Principe, Serbia, Timor-Leste, Turkey, Ukraine and Vatican City State.

 

*** Zone 3

Anguilla, Antigua / Barbuda, Netherlands Antilles, Algeria, Argentina, Aruba, Ascension, Bahamas, Bahrain, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Costa Rica, Côte d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, , Egypt, El Salvador, Ecuador, Eritrea, Ethiopia, French Guiana, Gambia, Gabon, Ghana, Grenada, Guadeloupe, Guatemala, Guyana, Guinea, Equatorial Guinea, Haiti, Honduras, Iran, Iraq, Israel, Jamaica, Jordan, Kenya,Kuwait, Lebanon, Libya, Lesotho, Liberia, Mexico, Madagascar, Malawi, Maldives, Mali, Morocco, Martinique, Mauritius, Mauritania, Montserrat, Niger, Namibia, Nicaragua, Nigeria, Oman, Panama, Paraguay, Peru, Qatar, Republic of Congo, Republic of Congo, Reunion, Rwanda, S. Vincent and the Grenadines, Syria, Saint Kitts and Nevis, Saint Helena, Saint Lucia, Senegal, Sierra Leone, Somalia, Saint Pierre and Miquelon, Saudi Arabia, South Africa, Swaziland, Sudan, Suriname, Tanzania, Togo, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turks and Caicos Islands, Uganda, United Arab Emirate, Uruguay, U.S.A., Venezuela, Zambia, Zimbabwe.

 

**** Zone 4

India, Afghanistan, Australia, Azerbaijan, Bangladesh, Brunei, Bhutan, Cambodia, Kazakhstan, China, North Korea, Korea, Fiji, Philippines, Hong Kong, Wallis and Futuna, Cook Islands, Pitcairn Islands, Solomon Islands, Indonesia , Japan, Kyrgyzstan, Kiribati, Laos,Macao, Malaysia, Maldives, Mongolia, Nauru, Nepal, New Caledonia, New Zealand, Papua New Guinea, Pakistan, French Polynesia, Samoa, American Samoa, Seychelles, Singapore, Sri Lanka, Tajikistan, Thailand, Taiwan, Tonga, Turkmenistan, Tuvalu, Myanmar, Uzbekistan, Vanuatu, Vietnam, Yemen.

 

NOTE: In times of product sales / promotions the time of dispatch may be slightly higher. 


Delivery terms:  

You should always put a phone number to contact, and if possible a timetable for delivery of the order. If not delivered, and after three days without being able to contact the customer, the order will return to the place of shipment. And the customer has to pay a new transport to receive it. For more information please contact us via info@enamorata.pt.

 

 Report a late delivery: 

If you received a shipping confirmation email and your order has not arrived within a reasonable time (consult deadline above), please contact us via info@enamorata.pt.

In case of loss of the order or undeliverable to the recipient, the service anomaly detection may take 14 working days to confirm the occurrence, there is no refund made this period of time.