Categories:
SHIPPING
Our shipping process is simple.
The costumer will just have to keeo in mind some facts:
ENAMORATA greets the order only upon receipt of same. In cases of payment by bank transfer only receive the request for the order after approved payment.
The order takes around 24h-48h being sent to the address indicated. In the case of promotions or collection of transition preparation time may be 7 days.
The order is sent by a carrier that guarantees ENAMORATA the best conditions for delivery to the customer.
The status of your order and its tracking number will be sent via email and can access this information in your customer account.
Deliveries
|
COUNTRIES |
SHIPPING COST |
DELIVERY TIME |
|
Portugal |
Free for orders equal to or over than 48€ |
1 working day |
|
Madeira |
Free for orders equal to or over than 48€ |
Within 7 working days |
|
Azores |
Free for orders equal to or over than 48€ |
Within 15 working days |
|
Austria |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Belgium |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Czech Republic |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Denmark |
Free for orders equal to or over than 130€ |
3 to 7 working days |
|
Estonia |
Free for orders equal to or over than 130€
|
3 to 7 working days |
|
Finland |
Free for orders equal to or over than 130€ |
3 to 7 working days |
|
France |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Germany |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Greece |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Hungary |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Ireland, Republic of |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Italy |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Lithuania |
Free for orders equal to or over than 130€ |
3 to 7 working days |
|
Luxembourg |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Netherlands |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Norway |
Free for orders equal to or over than 130€ |
3 to 7 working days |
|
Poland |
Free for orders equal to or over than 130€ |
3 to 7 working days |
|
Slovakia |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Slovenia |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
Spain * |
Free for orders equal to or over than 48€ |
3 to 7 working days |
|
Sweden |
Free for orders equal to or over than 130€ |
3 to 7 working days |
|
Switzerland |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
United Kingdom |
Free for orders equal to or over than 120€ |
3 to 7 working days |
|
OTHER COUNTRIES |
SHIPPING COST |
DELIVERY TIME |
|
Zone 2 ** |
Free for orders equal to or over than 170€ Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt
|
Within 7 working days |
|
Zone 3*** |
Free for orders equal to or over than 220€ Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt |
Within 7 working days |
|
Zone 4 **** |
Free for orders equal to or over than 300€ Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt |
Within 7 working days |
* Spain, except:
|
Balearic Islands |
Free for orders equal to or over than 70€ Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt |
3 to 7 working days
|
|
Canary Islands |
Free for orders equal to or over than 170€ Note: Values for purchases less than 2kg. For orders weighing more, YOU will receive an alert to prevent the purchase. Please contact customer support via info@enamorata.pt |
3 to 7 working days |
|
** Zone 2 Albania, Andorra, Angola, Armenia, Bosnia and Herzegovina, Belarus, Bulgaria, Cape Verde, Cyprus, Croatia, Faroe Islands, Georgia, Gibraltar, Greenland, Guinea-Bissau, Iceland, Kosovo, Latvia, Liechtenstein, Macedonia, Malta, Montenegro, Moldova, Monaco, Mozambique, Romania, Russian Federation, S. Tome and Principe, Serbia, Timor-Leste, Turkey, Ukraine and Vatican City State. |
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|
*** Zone 3 Anguilla, Antigua / Barbuda, Netherlands Antilles, Algeria, Argentina, Aruba, Ascension, Bahamas, Bahrain, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Costa Rica, Côte d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, , Egypt, El Salvador, Ecuador, Eritrea, Ethiopia, French Guiana, Gambia, Gabon, Ghana, Grenada, Guadeloupe, Guatemala, Guyana, Guinea, Equatorial Guinea, Haiti, Honduras, Iran, Iraq, Israel, Jamaica, Jordan, Kenya,Kuwait, Lebanon, Libya, Lesotho, Liberia, Mexico, Madagascar, Malawi, Maldives, Mali, Morocco, Martinique, Mauritius, Mauritania, Montserrat, Niger, Namibia, Nicaragua, Nigeria, Oman, Panama, Paraguay, Peru, Qatar, Republic of Congo, Republic of Congo, Reunion, Rwanda, S. Vincent and the Grenadines, Syria, Saint Kitts and Nevis, Saint Helena, Saint Lucia, Senegal, Sierra Leone, Somalia, Saint Pierre and Miquelon, Saudi Arabia, South Africa, Swaziland, Sudan, Suriname, Tanzania, Togo, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turks and Caicos Islands, Uganda, United Arab Emirate, Uruguay, U.S.A., Venezuela, Zambia, Zimbabwe.
|
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**** Zone 4 India, Afghanistan, Australia, Azerbaijan, Bangladesh, Brunei, Bhutan, Cambodia, Kazakhstan, China, North Korea, Korea, Fiji, Philippines, Hong Kong, Wallis and Futuna, Cook Islands, Pitcairn Islands, Solomon Islands, Indonesia , Japan, Kyrgyzstan, Kiribati, Laos,Macao, Malaysia, Maldives, Mongolia, Nauru, Nepal, New Caledonia, New Zealand, Papua New Guinea, Pakistan, French Polynesia, Samoa, American Samoa, Seychelles, Singapore, Sri Lanka, Tajikistan, Thailand, Taiwan, Tonga, Turkmenistan, Tuvalu, Myanmar, Uzbekistan, Vanuatu, Vietnam, Yemen. |
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NOTE: In times of product sales / promotions the time of dispatch may be slightly higher.
Delivery terms:
You should always put a phone number to contact, and if possible a timetable for delivery of the order. If not delivered, and after three days without being able to contact the customer, the order will return to the place of shipment. And the customer has to pay a new transport to receive it. For more information please contact us via info@enamorata.pt.
Report a late delivery:
If you received a shipping confirmation email and your order has not arrived within a reasonable time (consult deadline above), please contact us via info@enamorata.pt.
In case of loss of the order or undeliverable to the recipient, the service anomaly detection may take 14 working days to confirm the occurrence, there is no refund made this period of time.